Privacy Policy
Effective Date: 01-August-2025
Apex Fulfilment (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal data you share with us. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our website and services.
By accessing our website or availing our services, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using our services.
1. Information We Collect
We may collect the following categories of information:
⦁ Personal Identification Data: Name, email address, phone number, billing and shipping details, and company information.
⦁ Transactional Data: Order details, inventory data, payment and invoice records (excluding sensitive financial data like credit/debit card details).
⦁ Technical Data: IP address, device information, browser type, cookies, and website usage activity.
2. Use of Information
We process your data for the following purposes:
⦁ To provide fulfilment, logistics, warehousing, and related services.
⦁ To process and manage orders, shipments, and returns.
⦁ To communicate with you regarding account management, invoices, updates, or support.
⦁ To comply with legal and regulatory requirements.
⦁ To improve our services, technology platforms, and client experience.
3. Data Sharing & Disclosure
We do not sell, rent, or trade your personal data. Information may be disclosed to:
⦁ Third-party service providers: Courier companies, technology providers, ERP platforms, and call center solutions.
⦁ Legal authorities: Where disclosure is required under applicable law, regulation, or court order.
4. Data Retention
We retain your personal data only for as long as is necessary for the purposes set out in this policy or as required by law.
5. Data Security
We use commercially reasonable measures, including encryption, firewalls, and restricted access controls, to protect your personal information. However, no method of transmission over the Internet is fully secure, and we cannot guarantee absolute security.
6. Cookies
Our website may use cookies to enhance browsing experience, monitor site traffic, and improve user engagement. You may disable cookies in your browser settings, but certain features may not function properly.
7. Your Rights
You may request to access, update, correct, or delete your personal data by contacting us at info@apexfulfilment.com.
8. Updates to Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Updates will be posted on this page with a revised “Effective Date.”
Disclaimer
This Privacy Policy is provided for general informational purposes only. While we strive to safeguard your data, Apex Fulfilment shall not be liable for unauthorized access, disclosure, or misuse of information arising from circumstances beyond our reasonable control.